What is Surveys
On The Go®

Surveys On The Go® is a mobile market research tool that pays users for their opinions. You’ll have opportunities to share your views on many subjects, including products & shopping, entertainment, sports, media and technology.

Download Surveys On The Go® now for iOS or Android.

Why I should
complete surveys.

Your opinion is important and your time is valuable, so we pay you for making our app part of your daily routine. You’ll cash out with PayPal, or by applying your earnings to a Virtual Visa account, Amazon Gift Card or Starbucks Gift card.

How do I download the app?

To download Surveys On The Go® to your iPhone and iPad, visit our page at the App Store.
Just use this link, then choose “Get” to install. To download the app to your Android device,
visit our page at Google Play. Just use this link, then choose “Install.”

Download Surveys On The Go® for Apple or Android

How does it work?

After you download the app and sign up, you’ll complete the initial demographic surveys.
You will get push notifications (similar to text message alerts) when other surveys become available.
Once you reach $10.00 you can cash out using PayPal or by applying it to your Virtual Visa account,
Amazon Gift Card or Starbucks Gift card.

How often do you send out surveys?

We typically send you one to two new surveys per week. Please make sure your app is always up
to date, as we roll out updated versions of Surveys on the Go® from time to time to enhance
your experience. On iOS devices, make sure that your notifications are enabled for Surveys On
The Go®. Android users get notifications by default.

How do I get paid?

SOTG gives you a choice about how to get your payouts. Each involves receiving a credit to
PayPal, Virtual Visa account, an Amazon Gift Card or a Starbucks Gift Card — whichever you specify.
When you request a payment, you’ll get an email response with a message with instructions on
how to get your money quickly using whichever option you’ve chosen.

What if I haven’t received my payment?

Message us at support@surveysonthego.net and we’ll get it resolved.

What if my survey payment is pending?

Your payment is pending because your submission is being reviewed for quality.
This review process typically takes 3-5 business days after you’ve completed the survey.

If you have any questions regarding a pending payment, please contact support@surveysonthego.net

Why was my payment rejected?

Payments are rejected for survey submissions that do not follow the survey’s instructions
and/or provide inaccurate, false, incomplete responses.

A few examples of reasons for rejection are below:

1. Invalid/extremely vague short answer responses
2. Unclear/inaudible media (image/audio/video) submissions
3. Use of profanity
4. Not following instructions

What happens to my answers?

Companies use this information for research purposes only. Individual responses remain anonymous
and confidential. The companies or organizations who commission the surveys you take will not know
who you are, and you will not receive offers, advertisements or any other communications from them.

How do I change my email?

To change the email address you registered with us, please follow this link.

Still need help?

Contact our support team and receive a speedy response from our staff.